Returns & Exchanges

At Jumping Fitness, we want you to be fully satisfied with your gear; if you are not 100% happy with your purchase, you can return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place your unused sports gear in its original packaging with all tags attached to ensure the item remains in resellable condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.